Discrimination is Against the Law

South Coast Hospice complies with all applicable Federal civil rights laws and does not
discriminate against recipients of services, employees, applicants, or volunteers on the
basis of race, color, religion, national origin (including limited English proficiency and
primary language), sex (consistent with the scope of sex discrimination described at 45
CFR § 92.101(a)(2)), sexual preference, sexual orientation, gender identity, disability,
political belief, veteran status or age.

South Coast Hospice does not exclude people or treat them less favorably because of
race, color, national origin, age, disability, or sex.

South Coast Hospice:

  • Provides people with disabilities reasonable modifications and free appropriate
    auxiliary aids and services to communicate effectively with us, such as:

    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible
      electronic formats, other formats).
  • Provides free language assistance services to people whose primary language is not English, which may include:
    • Qualified interpreters
    • Information written in other languages.

If you need reasonable modifications, appropriate auxiliary aids and services, or language
assistance services, contact Tina Smith, Business Operations Manager.

If you believe that South Coast Hospice has failed to provide these services or
discriminated in another way on the basis of race, color, national origin, age, disability, or
sex, you can file a grievance with: Tina Smith, Business Operations Manager, 1620
Thompson Rd, Coos Bay OR 97420, call 541-269-2986, fax 541-269-0576, email
t.smith@schospice.org. You can file a grievance in person or by mail, fax, or email. If you
need help filing a grievance, Tina Smith, Business Operations Manager, is available to help
you.

You can also file a civil rights complaint with the U.S. Department of Health and Human
Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint
Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201 1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.